Returns & FAQ

Returns & Exchanges

Pre-Order Policy

All BLASÉ ARCHIVE pieces are released in limited quantities through our pre-order system.

Because each item is made-to-order, we do not accept returns or refunds once production has begun.

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Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number

• Photos of the item

We will arrange a replacement or solution as quickly as possible.

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Exchanges (Sizing Issues)

We recommend checking our size guide carefully before ordering.

At this time, we are unable to guarantee exchanges due to the limited nature of our releases.

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Order Cancellations

Orders can only be cancelled before the pre-order window closes.

Once production begins, all orders are final.

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Frequently Asked Questions

How does the pre-order system work?

All BLASÉ ARCHIVE products are available through a limited pre-order release.

Once the pre-order window closes, production begins. This allows us to:

• Maintain quality

• Avoid overproduction

• Keep each drop exclusive

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When will I receive my order?

Please allow:

• 4 weeks for production

• 8–12 business days for shipping

Total estimated delivery time: 4–6 weeks

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Will items be restocked?

No. Each drop is a limited release.

Once sold out, items will not be restocked.

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Can I change my order after placing it?

You may request changes before the pre-order window closes.

After this, production begins and changes are no longer possible.

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Do you ship internationally?

Yes, BLASÉ ARCHIVE ships worldwide.

Shipping times may vary slightly depending on your location.

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Will I receive tracking information?

Yes. Once your order ships, you will receive a tracking number via email.

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What if my package is delayed?

Delays can occasionally occur due to production or shipping factors.

If your order is significantly delayed, we will notify you via email.

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What if my package is lost or stolen?

BLASÉ ARCHIVE is not responsible for packages once they are marked as delivered by the carrier.

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How can I contact you?

For any questions or support, please contact us at:

officialblasearchive@gmail.com