Contact information
CONTACT US
Last updated: June 26, 2026
We're here to help with sizing, orders, returns, and anything else regarding your BLASÉ ARCHIVE purchase.
Customer Support
📧 Email: officialblasearchive@gmail.com🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)
⏱️ Response Time: We respond to all inquiries within 24 hours (usually sooner).
Order Fulfillment & Shipping
All BLASÉ ARCHIVE orders are handled by our trusted fulfillment partner OMGO and YunExpress as the carrier that manages global shipping and logistics on our behalf. We ship worldwide, and all pre‑order items take 4–6 weeks for delivery.
What to Include When Contacting Us
For faster service, please include the following in your message:
- Your full name
- Order number (e.g., #1234)
- Email used at checkout
- A brief description of your issue or question
- Photos or video if relevant (for size, damage, or defect questions)
Common Reasons to Contact Us
- Pre‑order status and timelines
- Tracking and delivery questions
- Size, fit, or product details
- Returns, exchanges, or refunds
- Order cancellations or address changes
- Payment or checkout issues
We're Here for You
At Blase Archive, customer satisfaction is our top priority. Whether you're placing your first order or you're a returning customer, we're committed to making sure you have a smooth shopping experience from checkout to delivery.