Politique de remboursement
RETURNS, EXCHANGES & REFUNDS POLICY
Last updated: June 26, 2026
This policy replaces any prior version. We sell globally on a pre‑order basis, and all items are produced specifically for each order. Fulfillment and shipping are handled by our logistics partner, OMGO, which uses YunExpress as its carrier.
Standard delivery estimate: 4–6 weeks from order confirmation.
Made‑to‑Order Policy: All Sales Final After Production Begins - Our apparel is made to order. Because each piece is produced specifically for you, we do not accept returns, exchanges, or refunds once production begins.
Production typically starts once the pre-order window closes (After 2 weeks)
Cancellations (Before Production Starts) - You may cancel your order for a full refund only if production has not yet started.
To request cancellation promptly
Email: officialblasearchive@gmail.com - If production has already begun, the order becomes final and cannot be cancelled, changed, or refunded.
No Returns or Exchanges: We do not accept returns or exchanges for change of mind, incorrect size, or any other reason once production has begun. Please review our size guide and product details carefully before ordering. If you need help, contact us at officialblasearchive@gmail.com before placing your order.
Exceptions We Honour (Where Required by Law): While returns are not accepted, we will remedy the following issues in line with consumer protection laws: - Damaged/defective on arrival, or wrong item received Never delivered/lost in transit (see shipping timeframes below) In such cases, we will offer a free remake/replacement or a refund at our discretion. We may not require you to return the item; if we do, we will provide instructions and a prepaid label when applicable. Do not send items back without prior authorization.
How to report an issue: -
Email: officialblasearchive@gmail.com within 7 days of delivery for damaged/defective/incorrect items. Include your order number, description of the issue, and clear photos/videos of the product and packaging.
For non‑delivery: If tracking shows no movement for 30 business days from dispatch (or 40 business days for Africa/Oceania), contact us, and we will resolve it.
Shipping & Delivery Reminder: Pre‑order production and international transit mean delivery typically takes 4–6 weeks from order confirmation. - Fulfilment partner OMGO uses YunExpress to handle dispatch and provides tracking once shipped. Tracking can take 3–7 business days to begin updating.
Unauthorized Returns: Packages sent back to any address without prior written authorization will be refused or disposed of. No refund will be issued in such cases.
Refund Timing (For Approved Exceptions Only): If a refund is approved under the exceptions above, we will process it to your original payment method within 3–7 business days. Your bank/card issuer may require additional time to post funds.
Your Statutory Rights: Nothing in this policy limits rights that cannot be excluded under applicable consumer law in your country or state. Questions or help before you order? Email us anytime at officialblasearchive@gmail.com. We respond within 24 hours.